quote:

Orijinalden alıntı: TatanKagan

Unlock olmayacak mi diyor ne diyor ?
1 Mayıs 2012 Salı tarihinde AT&T Email Customer Care for Wireless <icare3@amcustomercare.att-mail.com> adlı kullanıcı şöyle yazdı:
> Dear Sertan Öztürk,
>
> Thank you for taking the time to e-mail AT&T regarding unlocking the
> iphone. We understand the urgency of resolving this quickly for you. My
> name is ShaLisa Jordan and I am happy to assist you.
>
> AT&T will unlock an iPhone under the following circumstances:
>
> ?The person requesting the unlock is a current AT&T customer or a former
> AT&T customer who can provide the phone number or account number for the
> account. The iPhone was designed for use on AT&T?s network.
> ?All contract obligations, including any term commitment, associated
> with the device to be unlocked have been fully satisfied.
> ?The iPhone has not been reported lost or stolen.
> ?Current customer accounts must be in good standing with no past-due
> amount or unpaid balance and has been active for at least sixty (60)
> days.
>
> Former customer account MAY BE eligible for unlocking so long as:
>
> ?They owe AT&T no Early Termination Fee or other unpaid balance.
>
> Please Note: AT&T will unlock an iPhone for an active and deployed
> member of the military who is a current AT&T customer in good standing
> and is able to provide AT&T with deployment verification; and a person
> who purchased the iPhone from an authorized location at the 'no
> commitment' price and can provide proof of purchase.
>
> Sertan, should you have additional concerns or questions about this
> issue please reply to this email. If you need to contact us again
> regarding a new issue please send us a new e-mail. Again, my name is
> ShaLisa Jordan and we thank you for contacting AT&T Mobility. We
> appreciate your business.
>
>
> Sincerely,
>
> Shalisa Jordan
>
> AT&T
> Online Customer Care Professional
>
>
> Help AT&T improve our service to you! Please complete our short survey
> about your e-mail Customer Service experience. Click on:
>http://www.wireless.att.com/supportsurvey/epoll/Booth.do?controller=com.jcorporate.epoll.controller.Booth&Format=tiny&CategoryId=2&PollId=16&state=promptVote&id=cccaSJ8427***21478555***
>
>
> The information provided in this e-mail is intended for the view and use
> of the authorized AT&T subscriber only. Content may not be shared or
> relied upon by third parties. AT&T, at its sole discretion, reserves the
> right to amend, modify or replace the written content of this message to
> correct or update answers provided to Subscriber. No term of
> Subscriber's Customer Service Agreement is altered, waived, or modified
> by this message unless expressly agreed by an authorized AT&T
> representative.
>
> (c) 2010 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T
> logo and all other AT&T marks contained herein are trademarks of AT&T
> Intellectual Property and/or AT&T affiliated companies. All other marks
> contained herein are the property of their respective owners.
>
>

quote:

Orijinalden alıntı: maknc

The unlock code for this device is unavailable due to security
restrictions based on the device's history. You may want to return the
device and/or provide feedback to the seller.

Please note, if you are traveling internationally, iPhone is a quad-band
phone and will work in many countries across the globe. Please visit
www.wireless.att.com/learn/international/ for information on traveling
abroad with iPhone.

For questions regarding AT&T’s wireless service and iPhone, please
contact AT&T Customer Care at (800) 331-0500.

We thank you for your continued business.

Thank you for contacting AT&T Mobility. We appreciate your business


ne iş? ne demişler? ne güvenlik sorunu olabilirki? bu sorunu yaşayan var mı

quote:

Orijinalden alıntı: athloncu

Arkadaşlar merhaba, bir adet iphone 4 için unlock isteğini yazmıştım AT&T'ye. Daha sonra, unlock edildi telefonunuzu güncelleyin diye mail geldi. Bende olmuştur diyerek baseband korumadan güncelledim. ve baktım ki unlock olmamış. daha sonra at&t'ye unlock olmadığına halen diye mail attım. gelen cevap aşağıda, translate ile tam anlayamıyorum lütfen çevirisi kuvvetli olan arkadaşlar çevirebilirlermi?


Thank you for contacting AT&T Customer Care about unlocking your iPhone.

We are unable to complete your request at this time due to security
restrictions. Here is the website that you can go to which lists all the
requirements that need to be met in order to have the iPhone unlocked.

http://www.att.com/esupport/article.jsp?sid=KB414532&ct=6200004&pv=2&cv=820&_requestid=460295#fbid=EPpNt6JU2Ku

Please note, if you are traveling internationally, iPhone is a quad-band
phone and will work in many countries across the globe. Please visit
www.wireless.att.com/learn/international/ for information on traveling
abroad with iPhone. For questions regarding AT&T’s wireless service and
iPhone, please contact AT&T Customer Care at (800) 331-0500.

Sincerely,
The AT&T Customer Care Team

quote:

Orijinalden alıntı: bird-hunter

quote: Orijinalden alıntı: athloncu Arkadaşlar merhaba, bir adet iphone 4 için unlock isteğini yazmıştım AT&T'ye. Daha sonra, unlock edildi telefonunuzu güncelleyin diye mail geldi. Bende olmuştur diyerek baseband korumadan güncelledim. ve baktım ki unlock olmamış. daha sonra at&t'ye unlock olmadığına halen diye mail attım. gelen cevap aşağıda, translate ile tam anlayamıyorum lütfen çevirisi kuvvetli olan arkadaşlar çevirebilirlermi? Thank you for contacting AT&T Customer Care about unlocking your iPhone. We are unable to complete your request at this time due to security restrictions. Here is the website that you can go to which lists all the requirements that need to be met in order to have the iPhone unlocked. http://www.att.com/esupport/article.jsp?sid=KB414532&ct=6200004&pv=2&cv=820&_requestid=460295#fbid=EPpNt6JU2Ku Please note, if you are traveling internationally, iPhone is a quad-band phone and will work in many countries across the globe. Please visit www.wireless.att.com/learn/international/ for information on traveling abroad with iPhone. For questions regarding AT&T’s wireless service and iPhone, please contact AT&T Customer Care at (800) 331-0500. Sincerely, The AT&T Customer Care Team

unlock olduğuna dair mail geldiyse unlock olmuştur tekrar restore yapmayı deneyin ve yeni iphone olarak tanıtın

quote:

Orijinalden alıntı: maknc

quote: Orijinalden alıntı: maknc The unlock code for this device is unavailable due to security restrictions based on the device's history. You may want to return the device and/or provide feedback to the seller. Please note, if you are traveling internationally, iPhone is a quad-band phone and will work in many countries across the globe. Please visit www.wireless.att.com/learn/international/ for information on traveling abroad with iPhone. For questions regarding AT&T’s wireless service and iPhone, please contact AT&T Customer Care at (800) 331-0500. We thank you for your continued business. Thank you for contacting AT&T Mobility. We appreciate your business ne iş? ne demişler? ne güvenlik sorunu olabilirki? bu sorunu yaşayan var mı

yokmudur bu sorunu yaşayan?????

quote:

Orijinalden alıntı: tuner106

quote: Orijinalden alıntı: bird-hunter quote: Orijinalden alıntı: athloncu Arkadaşlar merhaba, bir adet iphone 4 için unlock isteğini yazmıştım AT&T'ye. Daha sonra, unlock edildi telefonunuzu güncelleyin diye mail geldi. Bende olmuştur diyerek baseband korumadan güncelledim. ve baktım ki unlock olmamış. daha sonra at&t'ye unlock olmadığına halen diye mail attım. gelen cevap aşağıda, translate ile tam anlayamıyorum lütfen çevirisi kuvvetli olan arkadaşlar çevirebilirlermi? Thank you for contacting AT&T Customer Care about unlocking your iPhone. We are unable to complete your request at this time due to security restrictions. Here is the website that you can go to which lists all the requirements that need to be met in order to have the iPhone unlocked. http://www.att.com/esupport/article.jsp?sid=KB414532&ct=6200004&pv=2&cv=820&_requestid=460295#fbid=EPpNt6JU2Ku Please note, if you are traveling internationally, iPhone is a quad-band phone and will work in many countries across the globe. Please visit www.wireless.att.com/learn/international/ for information on traveling abroad with iPhone. For questions regarding AT&T’s wireless service and iPhone, please contact AT&T Customer Care at (800) 331-0500. Sincerely, The AT&T Customer Care Team unlock olduğuna dair mail geldiyse unlock olmuştur tekrar restore yapmayı deneyin ve yeni iphone olarak tanıtın

bence sakınha restore etmeyin, benim agzim yandi o işten. case niz kapanmis restore edebilirsiniz dediler ama restore den sonra sap gibi ortada kaldim. telefonunu itunes e bagla, unlock oluyosa oluyodur, olmuyosada olmasın en azindan telefonun kitlenmesinden iyidir. yinede siz bilirsinz, kolay gelsin

quote:

Orijinalden alıntı: bird-hunter

quote: Orijinalden alıntı: athloncu Arkadaşlar merhaba, bir adet iphone 4 için unlock isteğini yazmıştım AT&T'ye. Daha sonra, unlock edildi telefonunuzu güncelleyin diye mail geldi. Bende olmuştur diyerek baseband korumadan güncelledim. ve baktım ki unlock olmamış. daha sonra at&t'ye unlock olmadığına halen diye mail attım. gelen cevap aşağıda, translate ile tam anlayamıyorum lütfen çevirisi kuvvetli olan arkadaşlar çevirebilirlermi? Thank you for contacting AT&T Customer Care about unlocking your iPhone. We are unable to complete your request at this time due to security restrictions. Here is the website that you can go to which lists all the requirements that need to be met in order to have the iPhone unlocked. http://www.att.com/esupport/article.jsp?sid=KB414532&ct=6200004&pv=2&cv=820&_requestid=460295#fbid=EPpNt6JU2Ku Please note, if you are traveling internationally, iPhone is a quad-band phone and will work in many countries across the globe. Please visit www.wireless.att.com/learn/international/ for information on traveling abroad with iPhone. For questions regarding AT&T’s wireless service and iPhone, please contact AT&T Customer Care at (800) 331-0500. Sincerely, The AT&T Customer Care Team

unlock olduğuna dair mail geldiyse unlock olmuştur tekrar restore yapmayı deneyin ve yeni iphone olarak tanıtın

quote:

Orijinalden alıntı: athloncu

quote: Orijinalden alıntı: bird-hunter quote: Orijinalden alıntı: athloncu Arkadaşlar merhaba, bir adet iphone 4 için unlock isteğini yazmıştım AT&T'ye. Daha sonra, unlock edildi telefonunuzu güncelleyin diye mail geldi. Bende olmuştur diyerek baseband korumadan güncelledim. ve baktım ki unlock olmamış. daha sonra at&t'ye unlock olmadığına halen diye mail attım. gelen cevap aşağıda, translate ile tam anlayamıyorum lütfen çevirisi kuvvetli olan arkadaşlar çevirebilirlermi? Thank you for contacting AT&T Customer Care about unlocking your iPhone. We are unable to complete your request at this time due to security restrictions. Here is the website that you can go to which lists all the requirements that need to be met in order to have the iPhone unlocked. http://www.att.com/esupport/article.jsp?sid=KB414532&ct=6200004&pv=2&cv=820&_requestid=460295#fbid=EPpNt6JU2Ku Please note, if you are traveling internationally, iPhone is a quad-band phone and will work in many countries across the globe. Please visit www.wireless.att.com/learn/international/ for information on traveling abroad with iPhone. For questions regarding AT&T’s wireless service and iPhone, please contact AT&T Customer Care at (800) 331-0500. Sincerely, The AT&T Customer Care Team unlock olduğuna dair mail geldiyse unlock olmuştur tekrar restore yapmayı deneyin ve yeni iphone olarak tanıtın

Merhaba

ilk gelen mail şu şekilde:
--------------------------------

Thank you for contacting AT&T Customer Care about unlocking your Apple iPhone device. My name is LE’Keysha Davis, and it will be my pleasure to assist you today.

XXXX, in order to expedite resolution of your issue, case (CM20120425_xxxxxxxxx) has been submitted to determine the unlock eligibility of your device. The expected resolution timeframe is within 8-10 business days; however, due to the large volume of unlock requests there may be a delay in processing. If your iPhone device is eligible you will be contacted via email by the Device Unlock Team.

Please note that before you unlock your iPhone device you must back-up and restore your iPhone to complete the unlocking process. For completing the unlock simply:

1. Open iTunes on your Mac or PC and verify that you have internet connectivity.

2. Connect your iPhone using the dock connector to the USB cable that came with your iPhone

3. Backup and restore your iPhone using iTunes.

o For information on backup and restore, please visithttp://support.apple.com/kb/HT1414.

4. After restoring, your iPhone will be unlocked.

o Additional information on unlocking can be found athttp://support.apple.com/kb/TS3198.

Thank you for contacting AT&T Mobility. We appreciate your business.
Sinerely,
LE’Keysha Davis
AT&T
Online Customer Care Professional

quote:

Orijinalden alıntı: faydalibisey

quote: Orijinalden alıntı: athloncu quote: Orijinalden alıntı: bird-hunter quote: Orijinalden alıntı: athloncu Arkadaşlar merhaba, bir adet iphone 4 için unlock isteğini yazmıştım AT&T'ye. Daha sonra, unlock edildi telefonunuzu güncelleyin diye mail geldi. Bende olmuştur diyerek baseband korumadan güncelledim. ve baktım ki unlock olmamış. daha sonra at&t'ye unlock olmadığına halen diye mail attım. gelen cevap aşağıda, translate ile tam anlayamıyorum lütfen çevirisi kuvvetli olan arkadaşlar çevirebilirlermi? Thank you for contacting AT&T Customer Care about unlocking your iPhone. We are unable to complete your request at this time due to security restrictions. Here is the website that you can go to which lists all the requirements that need to be met in order to have the iPhone unlocked. http://www.att.com/esupport/article.jsp?sid=KB414532&ct=6200004&pv=2&cv=820&_requestid=460295#fbid=EPpNt6JU2Ku Please note, if you are traveling internationally, iPhone is a quad-band phone and will work in many countries across the globe. Please visit www.wireless.att.com/learn/international/ for information on traveling abroad with iPhone. For questions regarding AT&T’s wireless service and iPhone, please contact AT&T Customer Care at (800) 331-0500. Sincerely, The AT&T Customer Care Team unlock olduğuna dair mail geldiyse unlock olmuştur tekrar restore yapmayı deneyin ve yeni iphone olarak tanıtın Merhaba ilk gelen mail şu şekilde: -------------------------------- Thank you for contacting AT&T Customer Care about unlocking your Apple iPhone device. My name is LE’Keysha Davis, and it will be my pleasure to assist you today. XXXX, in order to expedite resolution of your issue, case (CM20120425_xxxxxxxxx) has been submitted to determine the unlock eligibility of your device. The expected resolution timeframe is within 8-10 business days; however, due to the large volume of unlock requests there may be a delay in processing. If your iPhone device is eligible you will be contacted via email by the Device Unlock Team. Please note that before you unlock your iPhone device you must back-up and restore your iPhone to complete the unlocking process. For completing the unlock simply: 1. Open iTunes on your Mac or PC and verify that you have internet connectivity. 2. Connect your iPhone using the dock connector to the USB cable that came with your iPhone 3. Backup and restore your iPhone using iTunes. o For information on backup and restore, please visithttp://support.apple.com/kb/HT1414. 4. After restoring, your iPhone will be unlocked. o Additional information on unlocking can be found athttp://support.apple.com/kb/TS3198. Thank you for contacting AT&T Mobility. We appreciate your business. Sinerely, LE’Keysha Davis AT&T Online Customer Care Professional

ilk mailde diyorki
senin icin bir case acmislar unlock olup olmayacagi ile ilgili. bunu da 8-10 is gunu icinde sonuclandiracaklarmis. eger uygunsa da sana email atacaklarmis ancak bu sonuclana kadar unlocka telefonunu hazirlamak icin asadakileri yapin diyor.

yani sen bir yanlis anlamaya kurban gitmissin

quote:


Dear Customer:

Thank you for your recent inquiry regarding your AT&T service. We apologize for any inconvenience this may have caused you. The issue has been resolved.

Should you have any further needs regarding this issue, please do not hesitate to call us at 1 800 331-0500 and reference the tracking number shown above.

Sincerely,
AT&T

quote:

Attached is the information referenced during your discussion today with an AT&T Representative. If you have any questions, please refer to our online support site atwww.att.com.



Please do not respond to this e-mail. This mailbox is not monitored and does not accept mail.

Attachments:

Ineligibility Invalid Mobile or Account

This message, including any offer and attachments, is intended for the named recipient and may contain confidential information. No other person should rely on any offer or information in this message. If you are not the named recipient, please immediately delete this message.

quote:

Orijinalden alıntı: bymurat00

18 Nisan'da actirdigim case'in sonucu bugun geldi ve aynen yaziyorum,

quote: Dear Customer: Thank you for your recent inquiry regarding your AT&T service. We apologize for any inconvenience this may have caused you. The issue has been resolved. Should you have any further needs regarding this issue, please do not hesitate to call us at 1 800 331-0500 and reference the tracking number shown above. Sincerely, AT&T

ve bu mailden 10 dk once de

quote: Attached is the information referenced during your discussion today with an AT&T Representative. If you have any questions, please refer to our online support site atwww.att.com. Please do not respond to this e-mail. This mailbox is not monitored and does not accept mail. Attachments: Ineligibility Invalid Mobile or Account This message, including any offer and attachments, is intended for the named recipient and may contain confidential information. No other person should rely on any offer or information in this message. If you are not the named recipient, please immediately delete this message.

e-mailde gecen numarayi skype'tan aradim, dediklerimi cabuk anlayan akli basinda bi adama denk geldim ve case'i kapattiklarini fakat benim sorunumun cozulmedigini soyledim, benden 5 gun once ayni islemi yapan arkadasimin ise hemen cihazinin unlock oldugunu ve suan kullanabildigini ekledim, ve bana cok yogun talebler almaya basladiktan sonra 'policy'yi degistirdiklerini ve artik sadece AT&T musterilerine hizmet verdiklerini soyledi, bunun uzerine bende AT&T musterisi tarafindan ayni IMEI icin unlock talebinde bulunulsa, ne yapacaklarini sordum, O musterinin AT&T planinda bu telefonun bulunup bulunulmadigina bakariz, yoksa case acabiliriz dedi.
Bende suan Amerika'da ki bi arkadasima eger AT&T kullaniyorsa yardim etmesini rica ettim, bu is her gecen gun zorlasiyor bari tamamen kaldirmadan, bu yontemi deneyelim.
Ilk gunler de oldugu gibi chat'ten halledemeyen arkadaslarin uzuntusunu paylasiorum, ve insallah hallolur diyorum...

quote:

Orijinalden alıntı: blindearth

Ve nihayet mutlu son. iTunes da "your phone has been unlocked now" yazısını görmenin verdiği haz gerçekten paha biçilemez. Nerdeyse 1 aya varan çile nihayet mutlu son ile bitti.

Arkadaşlar eğer tarafınıza "the issue has been resolved" şeklinde bir mail gelmişse cihazınız unlocked olmuştur. Her ihtimale karşı chat ilehttps://sales.liveperson.net/hc/69560172/?cmd=file&file=visitorWantsToChat&site=69560172 teyit ettirin. Çünkü ben öyle yaptım bana açıklamaları anlatan bir eposta gelmedi sadece ""the issue has been resolved" epostası geldi dedim tabi case numaramı da yazdım. Baktı ve cihazınız unlocked olmuş şunları şunları yapın dedi. itunes a bağladım restore ettim ve bingo. O muhteşem yazı ekranda belirdi.

Darısı diğer arkadaşların başına çünkü ne çektiğinizi gayet iyi biliyorum.