Dün bir vps aldım centos 7 yükledim fakat kuracağım program centos 6 desteklediği için sildim makineye 6 yı kurmak istiyordum. Fakat makineyi silince hesaba kredimi iade etmediler. Meğersem ne yüklersen 30 gün boyunca silmeden onu kullanacakmışsın. 1 doların peşinde değilim ama o kadar derdimi anlatıyorum hiç yardımcı olmuyorlar. Zarar mı ederler bana kredimi tekrar yükleyerek. Parayı verdim 3 saat sonra makineyi silince kullanım hakkım da bitti. Destek talebinde anlatıyorum derdimi anlıyorlar sallıyorlar beni daha sonra iyice anlattım attıkları e-postada sanal makineyi sildiniz kredinizi de silmiş bulunuyorsunuz tekrardan kredi almam gerektiği yazıyor. Ben böyle bir saçmalık görmedim de duymadım da. 1 dolara satış yapmalarının sebebi buymuş nasıl olsa kullanıcı silecek yükleyecek öyle öyle vpsden köşeyi döneriz mantığı var. Paramı vermiyorlar hala yazışıyorum bakalım. Kartıma da iade alamıyorum. Spam yağmuruna tutarım o parayı alana kadar.
Yazışmalarımın kopyası
Your chat number is 382-213Axxx6D Guest: Credit not available or too low Guest: vps not setting P.A.Alessandro: hello Guest: I did not install the wrong system when I deleted my system Guest: error Guest: Credit not available or too low P.A.Alessandro: how can i help you? can you give me your account number? Guest: AWI-1xxx Guest: order no. 6xxxx Guest: and pasword you not sent my nphone number not received P.A.Alessandro: did you ever recive a mail with a login@aruba.it ? Guest: xxx@yandex.com P.A.Alessandro: something like 1xxx@aruba.it Guest: 8xxx@aruba.it P.A.Alessandro: did you create a server yesterday around 20:30 ? Guest: yes but wrong sistem create later Guest: delete Guest: but not create always Guest: I could not find it later Guest: I want centos 6 P.A.Alessandro: when you choose a wrong os, you don't need to cancel the machine P.A.Alessandro: you need to re-initialize the virtual machine P.A.Alessandro: in this way you already loose the credit Guest: where is the restart ? Guest: How do I install another system P.A.Alessandro: now you can't do this operation P.A.Alessandro:https://kb.arubacloud.com/en/computing/managing-a-cloud-server/initialize-a-cloud-server-smart-restore-to-original-conditions.aspx Guest: Will you install me CentOS 6? P.A.Alessandro: now you need to charge more credit to activate a new machine Guest: I've never used Guest: your sistem Guest: please give me pack card money Guest: are you cheating Guest: Then give me your money Guest: refund my money to card P.A.Alessandro: i can't give you back nothing, i can give you information about our services and panels P.A.Alessandro: if you want to ask refound or other issues P.A.Alessandro: you can send a trouble ticket fromhttps://support.aruba.it Guest: I paid money for something I did not use Guest: It is a shame Guest: give my money back Guest: I will tell you on forum sites Guest: What do you do if you are in my place? Guest: I do not want to pay the system I do not use P.A.Alessandro: as i said i don't have any way, you can try to open a ticket Guest: Please install the system I want Guest: Please install the system I want P.A.Alessandro: i'm sorry, this chat is for administrative and commercial information... i can't modify an account or make something in tech panel P.A.Alessandro: please make your request from support page P.A.Alessandro: or from yourhttps://customerarea.aruba.it Guest: I did not help the ticket P.A.Alessandro: sorry i don't understand Guest: I have ticket Guest: but you not helped P.A.Alessandro: so give me the number, i try to solicit or you already recive an answer? Guest: okey Guest: 2FA-2139ExxxA P.A.Alessandro: answer back the ticket and say that you already cancel the machine Guest: where is the reply link? Guest: please Guest: help me P.A.Alessandro: you recive the mail with ticket id P.A.Alessandro: you can answer directly to the mail Guest: okey I understand Guest: thanks P.A.Alessandro: :) Guest: good days. I will come if it is insoluble Guest: ;) P.A.Alessandro: ;) P.A.Alessandro: thank you, have a nice day too This live chat session is no longer active
Ticket atmamı söyledi zaten tickete cevap yazan da aynı eleman biliyorum çünkü tickete girip bakıyor ne yazıldığını biliyor. Ticket yani destek mesajı attım destek mesajında şunu yolladılar.
Dear customer,
If you're looking to install a new OS on your VPS, we invite you to read one more time our previous reply providing all the required information on this task.
As clearly stated from our website or during the VPS creation stage, the smart offer is based on a prepaid monthly cost service. Once a VPS is created, the associated cost is picked up from your credit and cannot be recovered. Therefore you won't get back any credit when a VPS is deleted.
In future similar cases, we suggest you to make use of the Initialize feature that allows to re-apply the original template or a compatible one with the server without deletion nor requiring extra-costs.
If you have any doubt prior to do an action or need some recommendations, don't hesitate to contact us or to consult our Knowledge Base.
Remaining at your disposal.
Distinti saluti. _____________________________
Yani diyorki vps yi sildiğiniz için vpsyi geri veremeyiz kredi de geri yükleyemeyiz. Tamam da sildik işte lanet sitenizi anlamadım bir daha da kesinlikle oradan bişeye ödeme yapmam 100 lira bile olsa fazla veririm sağlam yerden alırım aç gözlülerin ekmeğine yağ sürmem.
Yazışmalarımın kopyası
Your chat number is 382-213Axxx6D
Guest: Credit not available or too low
Guest: vps not setting
P.A.Alessandro: hello
Guest: I did not install the wrong system when I deleted my system
Guest: error
Guest: Credit not available or too low
P.A.Alessandro: how can i help you? can you give me your account number?
Guest: AWI-1xxx
Guest: order no. 6xxxx
Guest: and pasword you not sent my nphone number not received
P.A.Alessandro: did you ever recive a mail with a login@aruba.it ?
Guest: xxx@yandex.com
P.A.Alessandro: something like 1xxx@aruba.it
Guest: 8xxx@aruba.it
P.A.Alessandro: did you create a server yesterday around 20:30 ?
Guest: yes but wrong sistem create later
Guest: delete
Guest: but not create always
Guest: I could not find it later
Guest: I want centos 6
P.A.Alessandro: when you choose a wrong os, you don't need to cancel the machine
P.A.Alessandro: you need to re-initialize the virtual machine
P.A.Alessandro: in this way you already loose the credit
Guest: where is the restart ?
Guest: How do I install another system
P.A.Alessandro: now you can't do this operation
P.A.Alessandro:https://kb.arubacloud.com/en/computing/managing-a-cloud-server/initialize-a-cloud-server-smart-restore-to-original-conditions.aspx
Guest: Will you install me CentOS 6?
P.A.Alessandro: now you need to charge more credit to activate a new machine
Guest: I've never used
Guest: your sistem
Guest: please give me pack card money
Guest: are you cheating
Guest: Then give me your money
Guest: refund my money to card
P.A.Alessandro: i can't give you back nothing, i can give you information about our services and panels
P.A.Alessandro: if you want to ask refound or other issues
P.A.Alessandro: you can send a trouble ticket fromhttps://support.aruba.it
Guest: I paid money for something I did not use
Guest: It is a shame
Guest: give my money back
Guest: I will tell you on forum sites
Guest: What do you do if you are in my place?
Guest: I do not want to pay the system I do not use
P.A.Alessandro: as i said i don't have any way, you can try to open a ticket
Guest: Please install the system I want
Guest: Please install the system I want
P.A.Alessandro: i'm sorry, this chat is for administrative and commercial information... i can't modify an account or make something in tech panel
P.A.Alessandro: please make your request from support page
P.A.Alessandro: or from yourhttps://customerarea.aruba.it
Guest: I did not help the ticket
P.A.Alessandro: sorry i don't understand
Guest: I have ticket
Guest: but you not helped
P.A.Alessandro: so give me the number, i try to solicit or you already recive an answer?
Guest: okey
Guest: 2FA-2139ExxxA
P.A.Alessandro: answer back the ticket and say that you already cancel the machine
Guest: where is the reply link?
Guest: please
Guest: help me
P.A.Alessandro: you recive the mail with ticket id
P.A.Alessandro: you can answer directly to the mail
Guest: okey I understand
Guest: thanks
P.A.Alessandro: :)
Guest: good days. I will come if it is insoluble
Guest: ;)
P.A.Alessandro: ;)
P.A.Alessandro: thank you, have a nice day too
This live chat session is no longer active
Ticket atmamı söyledi zaten tickete cevap yazan da aynı eleman biliyorum çünkü tickete girip bakıyor ne yazıldığını biliyor. Ticket yani destek mesajı attım destek mesajında şunu yolladılar.
Dear customer,
If you're looking to install a new OS on your VPS, we invite you to read one more time our previous reply providing all the required information on this task.
As clearly stated from our website or during the VPS creation stage, the smart offer is based on a prepaid monthly cost service. Once a VPS is created, the associated cost is picked up from your credit and cannot be recovered. Therefore you won't get back any credit when a VPS is deleted.
Please check this KB page:
http://kb.arubacloud.com/en/computing/use-and-technology/differences-between-cloud-server-pro-and-cloud-server-smart.aspx
In future similar cases, we suggest you to make use of the Initialize feature that allows to re-apply the original template or a compatible one with the server without deletion nor requiring extra-costs.
If you have any doubt prior to do an action or need some recommendations, don't hesitate to contact us or to consult our Knowledge Base.
Remaining at your disposal.
Distinti saluti.
_____________________________
Yani diyorki vps yi sildiğiniz için vpsyi geri veremeyiz kredi de geri yükleyemeyiz. Tamam da sildik işte lanet sitenizi anlamadım bir daha da kesinlikle oradan bişeye ödeme yapmam 100 lira bile olsa fazla veririm sağlam yerden alırım aç gözlülerin ekmeğine yağ sürmem.
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DH forumlarında vakit geçirmekten keyif alıyor gibisin ancak giriş yapmadığını görüyoruz.
Üye Ol Şimdi DeğilÜye olduğunda özel mesaj gönderebilir, beğendiğin konuları favorilerine ekleyip takibe alabilir ve daha önce gezdiğin konulara hızlıca erişebilirsin.
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