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PS4 için Sony Global İngilizce Şikayet Yazısı (şikayetçiler içeri gelsin)
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PS4 için Sony Global İngilizce Şikayet Yazısı (şikayetçiler içeri gelsin)
1. sayfa
DH Mobil uygulaması ile devam edin.
Mobil tarayıcınız ile mümkün olanların yanı sıra, birçok yeni ve faydalı özelliğe erişin.
Gizle ve güncelleme çıkana kadar tekrar gösterme.
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To whom it may concern,
I'm writing this mail as a gamer from Turkey who has always purchased original games and consoles from authorized dealers. Recently I intended to purchase your new product - PS4 - in the same fashion, however Sony Eurasia failed to deliver on their promises regarding the launch of the console.
Company executives announced that the console would be released on December 13th, repeatedly suggesting enough stock to last for a month. We were officially told the console would be available for purchase on the 13th at Sony Centers, as well as several electronics retailers. Shortly after came an announcement that no pre-orders would be taken. The rumored stock was between 1 to 2K, causing signs of panic among concerned gamers. Considering there are over 500K TR PSN accounts, such numbers would cause serious problems. People were particularly concerned because none of the retailers, including Sony Centers knew how much stock they would receive, if any. Days before launch, Sony Centers replied to stock queries saying that all units were either already sold out to friends/staff or reserved to other customers, even though preorders were officially denied. This lack of information/misinformation was prevalent until launch day, when most gamers lined up in front of stores in the freezing cold before opening hours - only to return home empty-handed. Most of the online stores who sold the console the day before launch and on launch day canceled all orders without any explanation, blocking the credit card limits of buyers who had to find other ways to pay for the console, assuming they could find one on launch day.
Hours after launch, auction sites were chock-full of black market sellers listing Sony Eurasia issued PS4 units at 1.5 to more than 3 times the suggested retail price (please see the screenshots, only a few of many more). Most of these listings included more than 1 unit, which were clearly reserved/sold to these sellers prior to launch. I believe a thorough investigation of Sony Center receipts would help validate the pre-launch sales.
Many gamers were unfairly treated and disappointed by Sony Eurasia in every step of this process. This issue is largely discussed on forums and many people have thus far reported that they won't trust Sony in the future due to the unacceptable handling of matter at hand. I truly believe that a brand such as Sony should and would investigate this matter and contact the authorities responsible for this situation.
Best Regards,
http://pho.to/4Jm1B
http://share.pho.to/4JmiO
help@uk.playstation.com
sonycstomercare.stur@eu.sony.com
https://twitter.com/PlayStationEU
DH forumlarında vakit geçirmekten keyif alıyor gibisin ancak giriş yapmadığını görüyoruz.
Üye Ol Şimdi DeğilÜye olduğunda özel mesaj gönderebilir, beğendiğin konuları favorilerine ekleyip takibe alabilir ve daha önce gezdiğin konulara hızlıca erişebilirsin.
< Bu mesaj bu kişi tarafından değiştirildi Camaleonte -- 13 Aralık 2013; 17:54:06 >