quote:

Warranty type: Base Warranty
Service type: Wty: HP HW Maintenance Offsite Support
Status: Active
Start date: Feb 22, 2011
End date: Mar 23, 2013
Service level: Std Office Hrs Std Office Days
Std Office Hrs Std Office Days
Global Coverage
Standard Material Handling
Standard Parts Logistics
Pickup by HP
Std Turn-Around
No Usage Limitation
HP Ships to Customer Site
Deliverables: Hardware Problem Diagnosis
Offsite Support & Materials

Service type: Wty: HP Support for Initial Setup
Status: Expired
Start date: Feb 22, 2011
End date: Sep 20, 2011
Service level: NextAvail TechResource Remote
Std Office Hrs Std Office Days
2 Hr Remote Response
Unlimited Named Callers
Deliverables: Initial Setup Assistance