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# Click Start -> All Programs -> Accessories -> System Tools, and then click Internet Explorer (No Add-ons). If your browser appears to be working properly in Internet Explorer (No Add-ons) mode, continue with the following steps to help identify which add-on may be causing the problems. If you’ve used Internet Explorer’s (No Add-ons) mode and are still experiencing issues, try our KB Article, How to perform common troubleshooting steps for Internet Explorer 7 Beta. Information found here can help you further troubleshoot problems that may be connectivity and network-related or caused by a third party application or by a specific website’s code.
# To isolate the specific browser add-on that is contributing to the issue, you can use IE’s Manage Add-ons feature to pick specific add-ons to disable:
1. Click Tools -> Internet Options. 2. Click the Programs tab, then Manage add-ons (see figure below):
Note: The Manage Add-ons option under Tools is disabled in No Add-ons mode so you must go to Internet Options, Programs, Manage add-ons to manually enable/disable add-ons.
4. Click OK, OK again, OK again and then close IE.
# Restart IE normally and see if your problem is resolved.
1. If it is, you should uninstall the specific add-on via Control Panel’s Add/Remove Programs or the applications own uninstaller. 2. If the problem persists, you will need to repeat steps 1-3 until you have identified the specific add-on causing the problem.
internet explorer is currently running with add-ons disabled.
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